Please detail our privacy policies:
1. Orders taken by the office phone, will be processed after confirmation by email to email@example.com
2. To process your order, we will consider the tones and colors indicated by you previously.
3. Please consider our policy of no changes or returns.
3.1 Exchanges (if applicable) please note that we only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at firstname.lastname@example.org